797 MAJOR COMPONENT SHIPPING INSTRUCTIONS Caterpillar

The shipping address and list of Major Components for the 797 truck, published in the

"Shipping Instruction" brochure SELD0039-08, has changed.

Please note the following change:

All 797 Powertrain Major Components, Differential, Final Drives, Transmission and Torque

Converter groups should be shipped to:

The paper version of SELD0039-08 will be updated in the near future. The corrected

electronic version can be located on the Corporate Reman website,

http://www.intranet.reman.na.cat.com/web/ navigated through the Dealer Extranet channel.

Please refer to the AVSpare? Core Management Information System (CMIS 2) Parts

Information application describing all reman part/CAF and related information. Also refer to

other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes,

Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry,

CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to

properly manage core returns and monitor inspection performance. This information will be

available to all dealers worldwide after your CMIS 2 conversion date. In the meantime,

please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list

of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core

Management Systems & Operations Procedures (SELD0040), and Shipping Instructions

(SELD0039), go to the Reman website and click on Procedures and Policies (listed under

Reman Program Information).

If you have any questions regarding core return processing, feel free to call your Corinth

Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --

[email protected]. For assistance with technical questions, call the Peoria

Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e- mail

[email protected].