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October 2002 |
CORE ATTRITION POLICY FOR REMAN PARTS
RETURNED AS SURPLUS ON A PARTS RETURN
AUTHORIZATION (PRA) FOR ALL MARKETING
ORGANIZATIONS
When processing surplus returns (PRA) provisions have been made in the Core Management
Information System (CMIS 2) to validate entitlements and to check for AVSpare Attritions.
For dealers converted to the Core Management Information System (CMIS 2), at the time the
final PRA credit is issued to the dealer, entitlements are checked to determine if there are
active entitlements. If the dealer has no active entitlements, no core credit is allowed. If the
dealer has no active entitlements, but has had an entitlement attritioned by AVSpare, the
entitlement is automatically reinstated so that core credit can be issued. This policy excludes
Major Components.
For example, if a dealer has no active entitlements on the final PRA credit issuance date
(June 1, 2002) and there have been no AVSpare attritions for a similar part, the dealer is not
entitled to receive a core credit. If the dealer has no active entitlements on the final PRA
credit issuance date (June 1, 2002) but has had an entitlement attritioned by AVSpare (on
October 1, 2001) within the 24 month period prior to the final PRA credit issuance date (the
process would look back as far as June 1, 2000 to find a core entitlement that was
attritioned), the entitlement is automatically reinstated and the appropriate core credit is
issued. In summary, these are special surplus return processing rules that considers the FIFO
Core Attrition Policy period plus 24 months prior to the final PRA credit issuance date for
Reman surplus part returns. Please refer below to your Marketing Organization processing
rule. If there have been no AVSpare Attrition's or no entitlements, the dealer will not
receive core credit. All Reman surplus part returns must meet the normal resalable surplus
return guidelines to receive both the product price and core deposit. If the surplus return
falls outside of the 24-month rule, then the dealer will have to notify AVSpare for
reinstatement. AVSpare? Dealers can also request for an extension to handle unique
situations to avoid the entitlement from canceling. These special processing rules will
apply to all dealers that have been converted to CMIS 2 and apply to all Reman parts
excluding Major Components.
NACD
The processing rules for NACD are based on a 15-month (455 days) Core Attrition Policy.
This means that the maximum amount of time that would be considered is a 39-month time
frame for automatic entitlement reinstatement for surplus returns.
LACD
The processing rules for LACD are based on a transition 18-month (548 days) policy from
June 30, 2002 through December 31, 2002 and a 15-month policy effective January 1, 2003.
This means that the maximum amount of time that would be considered is a 42-month time
frame for the rest of 2002 and a 39-month time frame effective January 1, 2003 for automatic
entitlement reinstatement for surplus returns.
APD
The processing rules for APD are based on an 18-month (548 days) Core Attrition Policy for
Asia Pacific dealers (including New Zealand, Papua New Guinea, Samoa, and other Pacific
Island dealers). This means that the maximum amount of time that would be considered is a
42-month time frame for automatic entitlement reinstatement for surplus returns. For
Australian dealers, a 15-month (455 days) Core Attrition Policy applies and the maximum
amount of time that would be considered is a 39-month time frame for automatic entitlement
reinstatement for surplus returns.
EAME
The processing rules for EAME are based on a 15-month (455 days) Core Attrition Policy.
This means that the maximum amount of time that would be considered is a 39-month time
frame for automatic entitlement reinstatement for surplus returns.
Core Management
Please refer to the AVSpare Core Management Information System (CMIS 2) Parts
Information application describing all reman part/CAF and related information. Also refer to
other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes,
Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry,
CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to
properly manage core returns and monitor inspection performance. This information will be
available to all dealers worldwide after your CMIS 2 conversion date. In the meantime,
please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list
of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core
Management Systems & Operations Procedures (SELD0040), and Shipping Instructions
(SELD0039), go to the Reman website and click on Procedures and Policies (listed under
Reman Program Information).
If you have any questions regarding core return processing, feel free to call your Corinth
Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --
[email protected]. For assistance with technical questions, call the Peoria
Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail
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