REMANUFACTURED MAJOR COMPONENTS AVAILABLE FOR 988G WHEEL LOADERS AND 834G/836G WHEEL LOADERS Caterpillar

REMANUFACTURED MAJOR COMPONENTS AVAILABLE FOR 988G WHEEL LOADERS AND 834G/836G WHEEL LOADERS

AVSpare Remanufactured Products Group announces the availability of remanufactured major components to support dealers' repair options for 988G Wheel Loader and the 834G/836G Wheel Dozers.

The availability of these components provides dealers with an additional repair option to support 988G Wheel Loaders and 834G/836G Wheel Dozers. The chart below lists the part number availability. Please consult your NPR before ordering.

Features and Benefits

AVSpare remanufactured major components offer dealers an additional repair option and provides an excellent value to your customers. Dealers can service customer?s needs with a quality remanufactured product with off-the-shelf availability without the need to maintain inventory or invest in costly tooling. Customers can purchase remanufactured components and be back to work in a minimum of downtime. Both dealers and customers are assured of getting a quality remanufactured product, built and tested to new component standards.

These components are administered under the REMAN major component core attritioning policy that became effective January 1, 1998. This policy requires cores to be returned within specific time limits. Failure to return the core within the time limit can result in the loss of the core deposit. See IRM REM97-26, PELE0584 December 1997 and Cat REMAN Newsletter, Issue 16, December 1997 for complete details.

Dealers will be able to use the same core inspection techniques they have used for other Wheel loader and Wheel Dozer components. Inspections for REMAN major components are visual and do not require disassembly of components. See the coverage chart above for a list of Core Inspection Criteria for each component.

Please refer to the AVSpare Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail [email protected].