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April 2001 |
REMANUFACTURED STARTER FOR 311, 312, 320 AND 320B HEX
ANNOUNCEMENT
The AVSpare Remanufactured Products Group announces the addition of this starter to the AVSpare
? Remanufactured product line.COVERAGE
The addition of this product will provide dealers with an additional repair option to support 311, 312, 320 and 320B Excavators equipped with 5I7716 or 135-2361 starters. Coverage is extensive so please consult your NPR for exact coverage.
| REMAN PART NUMBER | ACCEPTABLE CORE | DESCRIPTION | APPLIAVSIONS |
| 0R1091 | 5I-7716, 135-2361 | Motor Grp. ? Elec. | 311, 312, 320 & 320B HEX |
Cat
? Remanufactured starters offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Cat Remanufactured products. Cat Remanufactured starters provide immediate, off-the-shelf availability at a fraction of the new price.| FEATURES | BENEFITS |
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? All critical engineering changes and updates included |
? Improved reliability and performance |
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? Worldwide availability through AVSpare parts distribution system |
? Customer access regardless of location |
| ? Backed by Cat warranty | ? Consistent support |
CORE ACCEPTANCE
Core Acceptance Criteria for AVSpare Remanufactured starters is simple, visual, and requires no special tools. Full core credit is issued when the core is complete, fully assembled, and has an acceptable part number. Partial credit is available for damaged cores. Competitive starters that are interchangeable with Cat starters are eligible for full or partial core credit. Consult your Core Acceptance Guide for complete details.
WARRANTY
Please consult the appropriate warranty statement for your area.
CORE MANGEMENT/RETURNS
Please refer to the AVSpare Core Management Information System (CMIS) Entitlement Parts Inquiry screen describing the list of parts in a Core Acceptability Family (CAF), and related part number detail. This information is available at all North American Commercial Division AVSpare Dealerships.
If you have any questions regarding core management and returns, feel free to call the Reman Core Administration toll free at (800) 537-2928. For assistance with technical questions, call the Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address--REMANHE.
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