924K, 926M, 930K, 930M, 938K and 938M Wheel Loaders Information Display Service Menu Caterpillar

Service: Diagnostics and Events

Menu > Service > Diagnostics

View information about a machine Event or Pop-up Message by navigating to the "Diagnostics" and "Details and Events" pages in the Display.

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(1) Menu button

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(2) BACK button (3) UP Directional button (4) "OK" button (5) DOWN Directional button

1. Press the "Menu" button on the right side of the Display. The Menu page will appear.

2. Press the DOWN directional arrow button (5) until "Service" highlights in yellow.

3. Press the "OK" button (4). The Service menu page will appear.

4. Press the UP or DOWN directional arrow button until "Diagnostics" highlights in yellow.

5. Press the "OK" button . The "Diagnostics" menu page will appear.
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6. On the Diagnostics page, press the UP and Down directional arrow buttons to scroll through the fault codes.

   Note: Some codes have an "E" prefix, indicating Event Codes. Diagnostic Codes will not have an "E" prefix.

   Note: The first number of the Code is the fault identifier. Diagnostics will have a second number (Failure Mode Identifier) separated by a dash. The third number in parentheses is the warning level. The "Active" column indicates whether the fault is currently active (X) or is no longer active (--).

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   Service Diagnostics Page

7. When a fault code is highlighted in yellow, press the "OK" button to view the code "Details".

   • MID: The module ID logging the fault

   • First: The hour meter when the fault first occurred

   • Last: The hour meter when the fault last occurred

   • Count: The number of times the fault has occurred

   • Status: Whether the fault is active, logged, or both

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Service Diagnostics "Details" Page

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(6) Snooze or Cancel Symbol

A "Snooze" or "Cancel" symbol (6) may appear on the right side of the Display when a Level 1 or 2 Pop-up Message or Fault is present in the bottom banner. To snooze or cancel the message temporarily, press the button next to the "Snooze" or "Cancel" symbol.

Note: Level 3 Messages or Faults cannot be snoozed. The snooze button will not appear on the right side of the Display during this event.

Service: Configurations (Service Mode Password Required)

Menu > Service > Configurations

Note: Entry into the "Configurations" menu requires the service mode password.

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(1) Menu button

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(2) BACK button (3) UP Directional button (4) "OK" button (5) DOWN Directional button

1. Press the "Menu" button (1) on the right side of the Display. The Menu page will appear.

2. Press the DOWN directional arrow button (5) until "Service" highlights in yellow.

3. Press the "OK" button (4). The Service menu page appears.

4. Press the UP or DOWN directional arrow button until "Service Mode" highlights in yellow. Press the "OK" button.

5. A keypad screen will appear, prompting the user for a password. If a password is available, enter it now.

6. Press the UP, DOWN, RIGHT, or LEFT directional arrow buttons to enter numbers in the code field.

7. Press the "OK" button to set the number into the code field.

8. Continue Steps 6 and 7 until the pass code has been entered.
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   (7) Submit Icon

9. Press the "Submit" icon (7) to save the pass code. Press the "OK" button.

10. Press the DOWN arrow to highlight the Enabled option. Press the "OK" button.

11. Press the BACK button (2).

12. Press the UP arrow to highlight the Configurations menu. Press the "OK" button.

13. Press the UP and DOWN directional arrow buttons and scroll through the Configuration list.

14. When an item highlights, press the "OK" button (4) and view the adjustment options.
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15. Press the BACK button (2) to return to the previous menu.

Configuration Settings

The following is a description of each Configuration setting.

Preventive Maintenance - Enables or disables the preventive maintenance reminder pop-ups. The preventive maintenance feature is still available in the service menu when disabled, but "Service Due" reminders will be turned OFF.

Detect Alarm Mode - Chooses the alarm frequency when using the optional Cat Detect feature. "Continuous" will beep continuously at an increasing frequency as the machine approaches an object. "Discrete" will give two short beeps initial detection of two red bars, and one long beep initial detection of three red bars, and will then remain silent.

Bucket Shakeout - Enables or disables the bucket shakeout feature.

Rimpull Keypad Power-Up - Changes the behavior of the rimpull keypad ON/OFF state when the machine is powered ON. "Retain" will power-up to the previously selected setting. "OFF" will always power-up to OFF. "ON" will always power-up to ON and will lockout the operator from turning it OFF.

Powertrain Mode Adjustment - Changes to "disabled" to prevent the operator from changing the Powertrain Mode in the Settings menu. Changes the Powertrain Mode to the desired value prior to changing this setting to disabled.

Ride Control Mode Adjustment - Changes to "disabled" to prevent the operator from changing the Ride Control keypad selection. Sets the Ride Control keypad to the desired state prior to changing this setting to disabled.

Ride Control Speed Adjustment - Changes to "disabled" to prevent the operator from changing the Ride Control Speed in the Settings menu. Changes the Ride Control Speed setting to the desired speed prior to changing this setting to disabled.

Lift Response Adjustment - Changes to "disabled" to prevent the operator from changing the Lift Response in the Settings menu. Changes the Lift Response setting to the desired value prior to changing this setting to "disabled".

Tilt Response Adjustment - Changes to "disabled" to prevent the operator from changing the Tilt Response in the Settings menu. Changes the Tilt Response setting to the desired value prior to changing this setting to "disabled".

Fine Mode Adjustment - Changes to "disabled" to prevent the operator from changing the Fine Mode response in the Settings menu. Changes the Fine Mode setting to the desired value prior to changing this setting to "disabled".

3rd Function Adjustment - Changes to "disabled" to prevent the operator from changing the 3rd^rd Function Maximum Flow in the Settings menu. Changes the 3rd Function Maximum Flow setting to the desired value prior to changing this setting to "disabled".

4th Function Adjustment - Changes to "disabled" to prevent the operator from changing the 4th Function Maximum Flow in the Settings menu. Changes the 4th Function Maximum Flow setting to the desired value prior to changing this setting to "disabled".

Rimpull Adjustment - Changes to "disabled" to prevent the operator from changing the Rimpull Limit in the Settings menu. Changes the Rimpull Limit setting to the desired value prior to changing this setting to "disabled". Rimpull Keypad Power-Up can be used to lockout the ON/OFF state of the keypad.

Creep Adjustment - Changes to "disabled" to prevent the operator from changing the Creep Control speed in the Settings menu. Changes the Creep Control setting to the desired speed prior to changing this setting to "disabled".

Kickout Adjustment - Changes to "disabled" to prevent the operator from modifying the kickout set points (via kickout keypad press & hold). Configures the desired kickout set points prior to changing this setting to "disabled".

Performance Mode Adjustment - Changes to "disabled" to prevent the operator from changing the HP+ Performance Mode in the Settings menu. Sets the HP+ keypad to the desired state prior to changing this setting to "disabled".

Service ECM Summary

Menu > Service > ECM Summary

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(1) Menu button

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(2) BACK button (3) UP Directional button (4) "OK" button (5) DOWN Directional button

1. Press the "Menu" button (1) on the right side of the Display. The Menu page will appear.

2. Press the DOWN directional arrow button (5) until "Service" highlights in yellow.

3. Press the "OK" button (4). The Service menu page will appear.

4. Press the DOWN directional arrow button until "ECM Summary" highlights in yellow.

5. Press the "OK" button.

6. Press the UP and Down directional arrow buttons and scroll through the list of items.

7. When an item highlights in yellow, press the "OK" button to view the item's ECM Summary information.

8. Press the BACK button (2) to return to the previous menu.

ECM Summary Information is available for the following items:

• Engine

• Machine

• 4th Function

• Primary Display

• Secondary Display

• Product Link

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Note: ECM Summary information will vary, depending on the machine model and equipped features.

Service Mode (Service Mode Password Required)

Menu > Service > Service Mode

Note: Enter the Service Mode by entering the service mode password. The service password can be changed in Cat^® Electronic Technician (Cat ET) Service Tool. By default, the Service Password will be "1234".

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1. Press the "Menu" button (1) on the right side of the Display. The Menu page will appear.

2. Press the DOWN directional arrow button (5) until "Service" highlights in yellow.

3. Press the "OK" button (4). The Service menu page will appear.

4. Press the DOWN directional arrow button until "Service Mode" highlights in yellow.

5. Press the "OK" button.

6. A keypad screen will appear, prompting the user for a password. If a password is available, enter it now.

7. Press directional arrow buttons to highlight the desired number in the code field.

8. Press the "OK" button to set the number into the code field.

9. Continue Steps 7 and 8 until the pass code has been entered.
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   (7) Submit Icon

10. Press the Submit icon (7) to save the pass code. Press the "OK" button.

11. Press the DOWN arrow to highlight the Enabled option. Press the "OK" button.

12. Press the BACK button (2) to return to the previous menu.

Service Preventive Maintenance (Password Required)

Menu > Service > Preventive Maintenance

The Preventive Maintenance service page allows the operator to view the Maintenance Schedule for a particular service.

The "PM" numbers in the Service column indicate how many hours of operation should pass before service is recommended. The hours shown in the "Time Until Due" column (in hours) represent the hours shown with the "PM" number and will count down to "0". When the count reaches "0", the part of the machine represented by that particular "PM" number is due for service.

Note: An operator can view Preventive Maintenance service pages without entering a password.

Note: A password is required to reset Preventive Maintenance items.

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1. Press the "Menu" button (1) on the right side of the Display. The Menu page will appear.

2. Press the DOWN directional arrow button (5) until "Service" highlights in yellow.

3. Press the "OK" button (4). The Service menu page will appear.

4. Press the DOWN directional arrow button until "Service Mode" highlights in yellow.

5. Press the "OK" button.

6. A keypad screen will appear, prompting the user for a password. If a password is available, enter it now.

7. Press directional arrow buttons to highlight the desired number in the code field.

8. Press the "OK" button to set the number into the code field.

9. Continue Steps 7 and 8 until the pass code has been entered.

10. Press the Submit icon (7) to save the pass code. Press the "OK" button.

11. Press the DOWN arrow to highlight the Enabled option. Press the "OK" button.

12. Press the BACK button (2) to return to the previous menu.

Resetting the Service Schedule

When service to the machine is completed, perform the following steps to reset the preventive maintenance service schedule:

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(8) Reset button

1. Select the service that has been completed.

2. Press the Reset (8) button.

3. Press the "OK" button to confirm that the service has been completed.

4. The display returns to the Preventive Maintenance screen. The "Time Until Due" for the completed service will increment by the number of hours for that service interval.